Shipping Policy
Shipping Policy
Last Updated: October 4, 2026
Thank you for choosing Titan Containers LLC. This Shipping Policy explains how orders placed through our website are processed, shipped, and delivered.
Because our products may include shipping containers, trailers, equipment, and other large or heavy items, delivery requirements may vary depending on the product, destination, availability, and transportation requirements.
1. Order Processing
Orders are generally processed after payment has been successfully received and verified.
Orders are typically prepared for shipment within 1–3 business days, although processing may take longer for large, specialized, or high-value products.
Processing time may depend on:
Product availability
Order size and quantity
Delivery location
Transportation requirements
Payment verification
Special delivery arrangements
Orders may not be processed on weekends or certain holidays.
If an unexpected delay significantly affects an order, Titan Containers LLC may contact the customer using the information provided with the order.
For standard order processing, Titan Containers LLC may use a 2:00 PM Central Time (U.S.) order cutoff for determining whether an order begins processing on the same business day. Orders placed after the applicable cutoff may begin processing on the next business day.
The order cutoff does not guarantee a particular shipment or delivery date.
2. Standard U.S. Shipping Charges
For eligible products and eligible delivery locations within the United States, the standard shipping charge displayed through our online checkout is $550 USD per order.
The $550 standard shipping charge applies only when the product and destination qualify for Titan Containers LLC’s standard delivery service.
Certain oversized, specialized, unusually large, remote, restricted-access, or otherwise non-standard deliveries may require different transportation arrangements or additional delivery services.
If additional transportation or delivery charges are required because a delivery falls outside our standard shipping service, Titan Containers LLC will communicate the applicable charges to the customer before the additional service is finalized.
The $550 standard shipping charge should not be interpreted as a guaranteed shipping price for every product or every delivery location.
3. U.S. Delivery Estimates
For eligible standard deliveries within the United States, the estimated transit time is generally 6–10 business days after the order has been processed and is ready for shipment.
Including the standard 1–3 business-day processing period, the estimated overall delivery timeframe is approximately 7–13 business days.
Delivery estimates are not guaranteed unless expressly stated otherwise in writing.
Actual delivery times may vary depending on:
Product availability
Delivery destination
Carrier availability
Transportation scheduling
Weather conditions
Road or traffic conditions
Government or regulatory requirements
Other circumstances outside our reasonable control
Large shipping containers, trailers, heavy equipment, and other oversized products may require direct coordination with the customer and the applicable transportation provider.
4. Freight and Heavy Equipment Delivery
Large, heavy, oversized, or specialized products may be transported using freight carriers, specialized transportation companies, flatbed trucks, or other appropriate delivery services.
Before delivery, Titan Containers LLC or the applicable transportation provider may contact the customer to confirm:
Delivery address
Contact information
Delivery arrangements
Site accessibility
Delivery instructions
Special unloading or access requirements
Customers are responsible for providing accurate delivery information and ensuring that the delivery location is reasonably accessible and suitable for the product being delivered.
Depending on the product and delivery arrangement, the customer may need to provide sufficient space for trucks and equipment to safely enter, position, unload, and depart the property.
Special unloading, placement, crane, forklift, or other site services may require additional charges. Any applicable additional charges will be communicated before the additional service is finalized.
5. Delivery Address Requirements
Customers must provide a complete and accurate delivery address when placing an order.
For large or heavy products, customers should ensure that the delivery location can accommodate the applicable delivery vehicle and equipment.
Potential access considerations include:
Narrow roads or driveways
Low bridges or overhead obstructions
Gates
Restricted-access communities
Sharp turns
Uneven or unstable ground
Utility lines
Limited unloading space
Local restrictions on large commercial vehicles
Titan Containers LLC may contact the customer before shipment to verify that the proposed delivery location is suitable.
Additional transportation or site-related costs resulting from inaccurate delivery information or unsuitable access may be the customer’s responsibility where permitted by law and where those costs were not included in the original shipping charge.
6. Shipping Destinations
Titan Containers LLC currently offers delivery within the United States and, for eligible products and locations, Canada.
Delivery availability may vary by product and location.
Not every product is available for delivery to every location.
The standard U.S. and Canadian shipping charges described in this policy apply only to eligible products and eligible delivery locations.
7. Canada and Cross-Border Deliveries
For eligible Canadian products and delivery locations, the standard Canadian shipping charge is $1,200 USD per order.
The $1,200 USD charge applies only to eligible deliveries that can reasonably be arranged through Titan Containers LLC’s standard Canadian shipping service.
Not every product or Canadian delivery location qualifies for standard Canadian shipping.
The $1,200 USD Canadian shipping charge is separate from the $550 USD standard U.S. shipping charge and applies only to eligible Canadian deliveries.
Certain oversized, specialized, unusually large, remote, restricted-access, or otherwise non-standard deliveries may require different transportation arrangements or additional delivery services.
If additional transportation or site-related charges are required because a delivery falls outside our standard Canadian shipping service, Titan Containers LLC will communicate the applicable charges to the customer before the additional service is finalized.
Unless expressly stated otherwise in writing, the standard Canadian shipping charge is separate from the product price.
Customs, Duties, Taxes, and Import Charges
Cross-border deliveries to Canada may be subject to:
Customs requirements
Import procedures
Duties
Taxes
Brokerage charges
Tariffs
Other government-imposed fees
Unless expressly stated otherwise in writing, these amounts are not included in the $1,200 USD standard Canadian shipping charge and may be the responsibility of the customer.
Titan Containers LLC does not guarantee that every product can be imported into Canada or delivered to every Canadian location.
Customers are responsible for complying with applicable import, customs, site-access, and local requirements that apply to their purchase and delivery location, subject to applicable law.
For Canadian orders requiring special transportation arrangements, Titan Containers LLC may coordinate directly with the customer and the applicable transportation provider before shipment.
Canadian Delivery Estimates
For eligible standard Canadian deliveries, the approximate transit time is 7–14 business days after the order has been processed and is ready for shipment.
Including the standard 1–3 business-day processing period, the approximate total delivery timeframe is 8–17 business days.
These are estimates only and are not guaranteed unless expressly stated otherwise in writing.
Delivery times may vary depending on:
Product availability
Delivery destination
Carrier availability
Transportation scheduling
Customs or border procedures
Weather
Road conditions
Government requirements
Other circumstances outside Titan Containers LLC’s reasonable control
The standard 2:00 PM Central Time (U.S.) order-processing cutoff may apply. Orders placed after the applicable cutoff may begin processing on the next business day. The cutoff does not guarantee a particular delivery date.
8. Shipment Confirmation and Tracking
When applicable, customers will receive shipment or delivery information after their order has been dispatched or scheduled.
For shipments handled by carriers that provide tracking information, tracking details may be provided to the customer.
Tracking availability and update times vary depending on the carrier and shipment type.
Large freight and specialized equipment deliveries may instead be coordinated directly with the customer by Titan Containers LLC or the applicable transportation provider.
For cross-border shipments, tracking information may not reflect every stage of customs, border, brokerage, or transportation processing.
9. Delivery Inspection
Customers should inspect their order as soon as reasonably possible upon delivery.
For freight or large-equipment deliveries, customers should inspect the product for visible damage before accepting delivery when circumstances permit.
If visible damage is present, customers should:
Take photographs of the damage
Note visible damage on the delivery or freight documentation when possible
Retain relevant delivery documentation
Contact Titan Containers LLC promptly
Failure to document visible damage at delivery may affect the ability to pursue a carrier claim, subject to applicable law.
10. Damaged Shipments
If an order arrives damaged, customers should contact Titan Containers LLC promptly and provide:
Order information
A description of the damage
Photographs or videos showing the condition of the product
Photographs of the delivery condition, where applicable
Relevant carrier or delivery documentation
Titan Containers LLC will review the information and, where appropriate, work with the carrier or other responsible party to address the issue.
Damage claims may be subject to carrier requirements and applicable time limits.
11. Incorrect or Incomplete Delivery Information
Customers are responsible for providing accurate shipping and delivery information.
If an order cannot be delivered because the customer provided an incorrect, incomplete, or inaccessible delivery address, additional delivery or rescheduling charges may apply where permitted by law.
Depending on the circumstances, the order may need to be rescheduled or returned to the shipping location.
Customers should contact Titan Containers LLC as soon as possible if they discover an error in their delivery information.
12. Missed or Failed Deliveries
If a delivery cannot be completed because the customer or an authorized recipient is unavailable, the delivery location is inaccessible, or required delivery arrangements have not been completed, additional delivery or rescheduling charges may apply where permitted by law.
For large or specialized products, customers should ensure that the appropriate person is available to receive the delivery when required.
13. Lost or Delayed Shipments
If tracking indicates that a shipment is delayed, customers may review the carrier’s tracking information or contact the carrier directly.
Customers may also contact Titan Containers LLC for assistance.
For freight and specialized transportation, delivery updates may be provided directly by the carrier or transportation provider.
Delivery estimates do not constitute a guarantee of delivery by a particular date unless expressly stated otherwise in writing.
14. Order Changes and Cancellations
Customers should contact Titan Containers LLC as soon as possible if they need to change or cancel an order.
Orders may be difficult or impossible to modify once they have entered processing, been dispatched, or been assigned to a transportation provider.
Cancellation, refund, and order-change requests are handled according to the applicable order terms and Titan Containers LLC’s Return & Refund Policy.
Additional transportation, restocking, or other charges may apply where permitted by the applicable terms and law.
15. Shipping Information and Order Charges
Customers should review the applicable product price, shipping charge, taxes, and other charges presented during the ordering process before completing an order.
Shipping charges and delivery availability may vary by product and destination.
Where additional transportation or site-related charges are required because a delivery falls outside Titan Containers LLC’s standard shipping service, those charges will be communicated to the customer before the additional service is finalized.
Titan Containers LLC does not intentionally conceal required shipping or delivery charges.
16. Where Products Ship From
Titan Containers LLC’s business address is:
Titan Containers LLC
6002 Murphy St
Houston, TX 77033
USA
Products may be dispatched from Titan Containers LLC’s Houston location or, depending on the product and fulfillment arrangement, from another inventory or fulfillment location.
Where a product is dispatched from a location other than the Houston address above, the applicable fulfillment arrangement may vary by product.
17. Contact Us
For questions about shipping, delivery, or an existing order, please contact:
Titan Containers LLC
6002 Murphy St
Houston, TX 77033
USA
Email: info@titancontainersllc.com
Phone: +1 (832) 549-6276
Titan Containers LLC
Houston, Texas, USA